Access Statement

Access Statement for Robertswood House, Matlock, Derbyshire

Due to the age of the property some period features may limit access to some guests who have mobility problems.

Robertswood House is not suitable for wheelchair users as guest bedrooms are on the first and second floors; access is by the main staircase only

Car Parking is provided free as part of your booking however it is at a lower level to the house itself.
Access to the house is through the front garden on a paved pathway, from the car park via 15 steps.
There is flat access to the garden further up the drive however it becomes quite steep.
The house is built over 3 storeys and access to the property is via four stone steps into the entrance hall.
Rooms are typical of a Victorian property and while the ground floor is on a single level the bedrooms and rest of the house is not suitable for wheelchair users.

Pre Arrival

  • Bookings/enquiries can be made directly through our website, via email, or by phone.
  • Confirmation of booking is either by e-mail or letter.
  • The website provides written directions to the property.
  • The nearest shops are 800-1000 meters away.
  • There is a regular bus service from Matlock Bus Station to surrounding villages, Chesterfield, Derby and Sheffield
  • The bus station is 1600 meters away.
  • The nearest train station is next to the bus station.
  • Taxis are available from the town centre and by pre-booking
  • Our website: provides floor plans, pictures of the accommodation and further information about the facilities we provide as well as the surrounding area.

 Arrival and Car Parking Facilities

  •  To ensure accommodation is ready, we ask guests not to arrive before 4.00pm.
  • Parking is in our private car park outside the house where there are spaces for up to 10 cars
  • The main entrance from the car park is through the front garden on a paved pathway, from the car park this is via 15 steps. There is flat access to the garden further up the drive but it becomes quite steep.
  • Guests are provided with an out-of-hours contact number if assistance is required at any time.   

Main Entrance

  • There are four steps at the entrance to the property. Due to space restrictions and period features it is not possible to install a ramp.
  • The front door is 96cm x 210cm, with the hinge on the right.
  • The floor in the main entrance hall leading to the reception area is level and tiled with a central welcome mat. The house reception area is level, fully carpeted and allows access to the downstairs rooms.
  • The hallway leads to an 96cm wide fully carpeted staircase with 14 steps. The stairs have a small landing area between each flight of stairs along with a handrail which can be found on the left hand side (ascending) on the stairs to the first floor. The first floor landing leads to 4 bedrooms all ensuite. A further staircase 96cm wide with 13 stairs with a handrail on the left leads to 4 further bedrooms.
  • The house is centrally heated throughout and the temperature can be controlled from individual radiator valves.

Downstairs Rooms / Areas

  • With the exception of the kitchen, which has a polished hardwood floor, the lounge, bar, dining room are all carpeted.
  • All of the ground floor rooms are located on the same level as the reception area.
  • A fire alarm system with smoke/heat detectors in each room protects the property. In the event of a fire, alarms will sound throughout the house. There are fire alarm call points on each landing/floor and in the kitchen.. Exit signs mark the evacuation route down the staircase and into the car park. With emergency lighting on each landing and main hall. There is a fire blanket in the kitchen.
  • If there is a fire, the building can be evacuated through the front door. The car park serves as the fire assembly point.
  • We do not permit smoking anywhere in the house. Vapes may set off the fire alarm system.
Dining Room
  • The dining room has natural light and overhead lighting with seating for up to 20 guests.
  • A large dinning room table 480cm x 120cm with 16 chairs. The table is sectional, with the option of adding or removing additional seating and table sections.
  • A built in dresser holds additional glasses and serving dishes. Tablemats are provided for hot plates and dishes.
  • you can also find two highchairs stored in the dining room.
  • There is also a heating unit for cooked items and plates.
  • Robertswood House is self catering and so guests are free to use the kitchen. Fitted with a 110cm range cooker, dishwasher, built in microwave and additional electric oven. multiple fridge – freezers and fully stocked with pots pans utensils and dinnerware too, everything you need to cater for large groups. Plus a breakfast bar/island.
  • The kitchen sink/worktop height is 90cm
  • A 8kg front-loading washing machine is provided
Lounge & Bar
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Outside & The Spa Garden
  • There is a garden at the front of the house with lawns and flowerbeds. A purpose built BBQ Area and summer house, all on the same flat level but be aware of the raised paving edging. Access is via the main entrance using the 4 steps to the garden level.
  • Garden chairs and table and benches are provided for guests
  • The fitted BBQ offers ample space for outdoor cooking along with a sink and fresh water.
  • The summer house offers sheltered seating and storage for additional outdoor seats provided for guest use.
  • If booked – You can access the spa garden via the bar. Initially leading out level, there is one step up to the decked area to reach the hot tub, Sauna and outdoor WC.
  • Take care on the decking when wet, or using the facilities as it can become a slip hazard.
  • To enter the hot tub, purpose built steps are supplied, 2 up, then over and down into the hot tub, care should be taken when entering or exiting the hot tub.
  • Fitted benches, outdoor lighting and cover all provided for guest use.


  • Our beds are made with duvets. All pillows are synthetic
  • Towels are available for guests to use.
  • Each bedroom:
    • Is en-suite, with bath and over head shower, except room 4 which is en-suite with shower tray and no bath.
    • Is carpeted throughout. En-suites being vinyl flooring
    • Has bedside lights either side of the beds.
    • Has a chair or stool within the room.
    • Includes bed linen: all sheets are cotton. Duvet covers and pillowcases are either 100% cotton or 56% polyester/44% cotton.
    • Has its own wardrobe with Coat hangers.
    • Has a large chest of drawers, with TV on top
  • All baths on the first floor are on a raised platform via 1 step
  • Each Bath has a hand rail and anti slip matt
  • Each ensuite has a wall mounted towel rail.

Local information, maps, magazines, and board games are available in the reception/entrance halls.

On the top landing, you will find a vacuum cleaner, travel cots, an ironing board and an iron.